CHANGE IS ON THE HORIZON
The way you buy a car is changing.
PARK LANE DIRECT ALLOWS YOU TO SEAMLESSLY PURCHASE AND FUND YOUR VEHICLE COMPLETELY REMOTELY WITH A DELIVERY OR HANDOVER SLOT BOOKED WITHIN AS LITTLE AS 72 HOURS.
These key steps above will be the process for you as a customer from selecting to collecting your new BMW.
THE BENEFITS OF BUYING
As the only manufacturer owned BMW centre in the UK, and the UKs flagship store, we are proud to give you these key benefits of buying from us. These benefits are on-top of the benefits of working with us at our flagship Mayfair showroom and the knowledge you are buying direct from BMW.
- Minimum 12 month BMW roadside assistance
- Minimum 12 MOT cover
- Meticulously checked by BMW trained technicians
- Fully road tested
- Vehicle history and mileage check
- Full service history
- BMW pay monthly
- Flexible BMW finance
- Reserve and Buy online
SEAMLESS PARK EXCHANGE
- We can provide an instant offer remotely that we guarantee will remain fixed and will not include any additional fees, subject to the appraisal of course
- As long as the car meets our conditions, the offer is what you see if what you get
- We can arrange collection of your part exchange vehicle if you choose to have your new car delivered, all within one easy transaction
- Using industry leading valuation tools and an appraisal of your car we aim to provide a fair and positive part exchange valuation for your current car. It’s not uncommon for customers to receive a span of pricing when valuing your car. Our goal is to be fair within that span of pricing.
- Bringing your vehicle in to us couldn't be easier with our complimentary valet parking service within our premium Central London location.
OUR HANDOVER+ SERVICE
- Liaise with your Sales Executive to book a slot your handover at a time & date to suit
- Receive confirmation of your booking slot alongside a host of videos/guides to familiarise you with your new vehicle
- At the same time receive our Park Lane Handover Pack with information on our Service Centres, Rewards Scheme and Online Community
- Prior to your handover, complete all necessary paperwork digitally and at your convenience
- Your car will be pre-fuelled and any accessories you have purchased will be fitted to the vehicle for you
- We go through a thorough process to ensure your car is clean and ready for your collection
- Arrive at Park Lane at your allocated time to meet your dedicated Handover Partner
- Collect your new car from our handover area with a secure and contactless key exchange. At this point we will also receipt your part exchange and answer any final questions you may have regarding your purchase
- Your car is cleaned, prepared and sanitised across all key touch points, ready for you to collect
- Then drive away happy with our pre-booked virtual handover follow-up, ask any questions to our team from the comfort of your driveway. Perfect for checking you have everything you need
Our goal was to create a process which made it as simple and seamless as possible to get behind the wheel of your new or Approved Used BMW. You will notice some changes to how you have purchased a car previously but we hope you like the simplicity and ease of business in our new offering. Should you have any feedback on your experience we would welcome this from our customers.
We are proud to be launching this service, and with a few changes to the way you have dealt with us in the past. But no matter what the current situation presents us with, we want to make your journey as simple and seamless as possible to get behind the wheel of your next BMW.
OUR USED CAR MONEY-BACK PROMISE
This is subject to conditions and a one-off fee and please bear in mind this is only available with our BMW Approved Used purchases.