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WHAT A DIFFERENCE A DAY MAKES.

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0% Finance on the BMW 4 Series Range

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December Sales Event

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Motability Open Day

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THE NEW BMW X5

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INTRODUCING… THE 8

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THE BMW M5. BALANCE TAKES MANY FORMS.

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THE BMW M5. AVAILABLE AT 0% APR WITH BMW DIVIDE. Ts&Cs apply.

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Company Car v Company Allowance?

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Park Lane Competition - Frieze

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THE BMW i3s AT A LOW 2.9% APR REPRESENTATIVE.*

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THE BMW i8 COUPÉ AT A LOW 2.9% APR REPRESENTATIVE.*

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THE BMW i8 ROADSTER AT A LOW 5.9% APR REPRESENTATIVE.*

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The new BMW Z4 Coming March 2019.

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THE SUMMER OF 68.

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BMW Park Lane Rewards - Driving Experiences

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Park Lane DTM Ticket Competition

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Park Lane BMW Park Royal

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The Fluid Grey Edition BMW i3

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How Good Are You?

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The Goodwood Festival of Speed – The Silver Jubilee

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10 Questions with Chris Learmonth

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Proud Sponsors of SouthWestFest

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BMW Help: Recalls

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The Park Lane Way.

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Hawkins and Brimble Launch event at BMW Park Lane

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Customer Service Hero Award

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Park Lane Corporate and Diplomatic Golf Day

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CHARGED.

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Taste of London

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May Fair Hotel Swan Lake Live Screening

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BMW M5 Competition

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PARK LANE SALES EVENT

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Fully Charged Competition

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Park Lane Rewards - Grosvenor Event

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Already a BMW Park Lane Customer?

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The BMW X Range, with Chel-ski

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BMW Service Technicians Vacancy.

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Follow the Leader

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The Home of BMW Lifestyle, Parts and Accessories.

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THE BMW iPERFORMANCE RANGE

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Winter is Coming.

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MPowerment

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Hallie Sara X BMW i Park Lane

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THE NEW BMW M5. IT HAS IT ALL.

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Impress with the new BMW Shadow Edition

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BMW INDIVIDUAL

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BMW Park Lane - Service Centres

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London's Going Green

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The Park Lane Edition i8

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Customer Complaints Procedure

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Park Lane Genius

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The BMW iPerformance Event

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Under The Corporate Microscope

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Frances Holland School - Gala Event

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BMW Engine Technology

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POWER MEETS DYNAMICS

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Currently Not a BMW Driver?

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We Want Your BMW

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Parking in Westminster

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Welcome to BMW i Park Lane

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ROAD TAX CHANGES 01/04/2017

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BMW i8 Protonic Editions

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BMW i Retailer of the Year 2017

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BMW Launch a new Chapter in the British Touring Car Championship

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The BMW i3 at Selfridges, London

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BMW Battersea - What to Expect

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Launching the new BMW 5 Series

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UK Military Sales Executive Vacancy

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BMW Standard Equippment

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Launching a Low Emission Neighbourhood

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The Benefits of the BMW i3

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BMW Park Lane at the Royal Variety Performance

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Annabel Dimmock, on the rise

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Park Lane Showroom

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The Royal Variety Aftershow 2016

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Dental Focus and 7connections Event with BMW i Park Lane

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LOST FOR IDEAS THIS HALF TERM?

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Frieze Art Fair

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The IoD Networking Event - Thursday 14 July

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Park Lane Newsletter

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BMW 7 Series Craftsmanship Event

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BMW i - Women in Business Event

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BMW i - Corporate Networking Breakfast

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BMW 7 Series Exhibit Welcome Event

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Westminster City Council - Greener Action plan

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Park Lane Black Editions

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The BMW Chauffeur Programme

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Aftersales Relaunch Competition

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Where Next?

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The BMW Park Lane Signature Event.

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Our Winter Driving Tips

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What type of BMW Engine is right for you?

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BMW xDRIVE.

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THE BMW i3

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BMW Park Lane Loyalty Voucher

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THE BMW 4 SERIES. NOW WITH 0% APR ON IMMEDIATE DELIVERY VEHICLES.*

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THE BMW i3 AT A LOW 2.9% APR REPRESENTATIVE.*

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Explore the dealership

Home of BMW in the Heart of London

Home of BMW in the Heart of London

BMW Park Lane are the only BMW UK owned Retailer in the UK. Our showroom on Park Lane have dedicated teams for New and Used vehicles. Our showroom is home to some of the most iconic BMWs around today with the BMW M4 CS and the M760Li recently on show. View the entire BMW range on our website and our latest offers and get in touch with a member of the team to organise your visit or test drive.

BMW i Park Lane

BMW i Park Lane

We are the only BMW i Showroom in the UK. Our dedicated team of BMW i specialists are on hand to give you the best experience when going Electric. We understand the anxieties of moving to electric mobility, so our team on Park Lane are here to help you with this exciting transition. View our products and get in touch to find out more about how we can lead you into the future of mobility.

BMW Battersea

BMW Battersea

Our purpose built Aftersales Centre on Stewarts Road in Battersea houses our Service and Parts teams. If you are in need of a routine maintenance check, service or repair, our trained team of technicians will have the answers. Our shuttle will be able to pick you up and drop you at the local tube stations to provide that convenience you need from us. Browse our website for all your Aftersales needs and get in touch with our team to organise your next visit.

Our Partners

Our Partners

Here at BMW Park Lane we value relationships. With our customers of course but also with local companies. We are working with an excellent selection of companies who help us deliver the service you would expect from the flagship BMW Retailer in the UK. Find out more about our partners today.

Meet the team

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Lukas Ryan

General Manager
  • Years at the dealership 13
  • Department BMW Sales

Kam Pankhania

BMW i General Sales Manager
  • Years at the dealership 16
  • Department BMW i

Peter Adams

BMW Sales Manager
  • Years at the dealership 16
  • Department BMW New

Richard Anerville

Used Car Sales Manager
  • Years at the dealership 10
  • Department BMW Used

Mark Moore

Retail Manager
  • Years at the dealership 4
  • Department BMW New

Mark Allen

Sales Executive
  • Years at the dealership 1
  • Department BMW New

Chris Howard

Retail Manager
  • Years at the dealership 9
  • Department BMW New

Anthony Ambury-Sullivan

Sales Executive
  • Years at the dealership 3
  • Department BMW New

Thomas Godfrey

Sales Executive
  • Years at the dealership 0.5
  • Department BMW New

Ian Podmore

Motability Specialist
  • Years at the dealership 1
  • Department BMW New

Simon Philpott

Retail Manager
  • Years at the dealership 10
  • Department BMW Used

Scott Walker

Sales Executive
  • Years at the dealership 3
  • Department BMW Used

David Joseph

Sales Executive
  • Years at the dealership 4
  • Department BMW Used

Luke Jeffery

Retail Manager
  • Years at the dealership 11
  • Department BMW Used

Wayne Brennan

Sales Executive
  • Years at the dealership 1
  • Department BMW Used

Bellal Abbas

Retail Manager
  • Years at the dealership 1
  • Years in the industry 14
  • Department BMW Used

Korab Galica

Sales Executive
  • Years at the dealership 1
  • Department BMW Used

Kosh Mehta

Sales Executive
  • Years at the dealership 11
  • Department BMW Used

Martin O'Hara

Sales Executive
  • Years at the dealership 11
  • Department BMW Used

Stephen Wilson

Sales Executive
  • Years at the dealership 10
  • Department BMW Used

Tony Pasztor

Retail Manager
  • Years at the dealership 2
  • Department BMW i

Alessandro Romano

BMW i Sales Agent
  • Years at the dealership 1
  • Department BMW i

Jake Anderson

BMW i Sales Agent
  • Years at the dealership 1 month
  • Years in the industry 2
  • Department BMW i

Callum Comery

BMW i Trainee
  • Years at the dealership 1
  • Department BMW i

Russell Knight

BMW Group Buyer
  • Years at the dealership 2
  • Years in the industry 10
  • Department BMW Used

Customer Reviews

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

We had tremendous issue with BMW Park Lane regarding the vehicle collection which was going in for servicing. The BMW representative was not able to get the car out of the parking space and caught the wing mirror on a side wall when reversing the car

Service

The team spent time trying understand the issue and how to resolve it. It is appreciated when the team understand the clients concerns

Service

Staff are always courteous and well presented and welcoming . Efficient shuttle service to and from the station. Car returned cleaned inside and out

Service

Staff are very good. Grant did a good job. Location is not very good. No one could see if my car was booked in when I arrived. It was but it was not on the list at reception

Service

I have a service pack running to 2019 and was surprised Bmw Parklane had to charge me for my last service, not sure where the communication broke down on this but it was an unpleasant surprise when finding out.

Service

Because they did all that was requested without any nasty charges!

Service

Car ready when promised and had been cleaned.

Service

Easy to book in. System knew what was required. Client service team were very polite, professional and helpful - providing me with advice and options for servicing and parts. Shuttle service is excellent also.

Service

Excellent service and care from whole team especially Abbe Stuart’s road and Daniel nine elms

Service

It's very personalised in-person and I'm impressed with that. Also like how they manage expectations so well

Service

Staff was very helpful and pleasant. But my problem was not solved.

Service

All done except HEPA filter on back order needing another visit

Service

I did not like the courtesy car I was given. My car is an individual M4 and I was given a 320. I paid a premium price for the top of the range vehicle and I should get a premium vehicle for a courtesy car.

Service

The service consultant took great troble with my E30 BMW

Service

The only criticism is I was there a bit longer that’s u should have been because they only had one person on duty to clean the cars.

Service

The waiting facilities not very comfortable. Very noisy fridge!

Service

Chris is the best service advisor and he is very professional.

Service

Very good overall.

Service

Very quick and efficient. Though would have been great of tyre had not been sent back just before I got there. But back in afternoon and good that made sure right good quality tyre. The valet service and Marks help throughout great

Service

Good communication Good service.

Service

Disappointed that my car was not ready until the next day for what was fairly minor work. The caused inconvenience for myself as I had planned to use the car in the evening it was at park lane

Service

The pick up and return was extremely useful and the timing was tailored to my needs by Daniel Killick at the Nine Elms service centre.

Service

Had to fight for what was clearly a warranty issue and they had the car for over a week. Assistant was good, however.

Service

quick to attend to a person. Offering courtesy drive to nearest station etc if having to leave the car for service. Clear explanation of the final service bill.One thing that I lack: actually knowing that the work I paid for is actually done

Service

I arricved and was greeted, my car was taken. I asked for the time it would be delivered and it was delivered back on time, clean and I guess all was done. I had understood from something I read that the first service was a free one, but given that I

Service

I felt that the BMW team took care of me, as soon as I arrived there. Amazing service and attention towards the client.

Service

Chris mallouppas was excellent kept me up to date all the way thou my warranty work that was carried out.

Service

The one who service me is very professional

Service

Friendly staff.

Service

Everything was done in the time that was promised.

Service

Dealing with Daniel at the service centre couldn't have been easier or more enjoyable

Service

an expensive experience but the service was done on time and I was aware of the price the whole time.

Service

Efficient.

Service

I was expecting a 360 experience. After service and diagnostic they said that I should think to buy a new one. Should come as advice before someone payed 1k for service and was close to pay other 3k for a major issue on a 6k car!

Service

Provided an extra service which was not booked but due very soon, so a repeat visit avoided

Service

Work done quickly and car returned spotlessly clean inside & out.

Service

Similar to the above question. Everything was dealt with swiftly. Nothing was too much and they kept me informed throughout.

Service

Picked up the car and did everything they said they would

Service

Service was good. When I had a Lexus, they would pick up my car and deliver it back to my office (or home), which, if offered by BMW, would give it a higher rating.

Service

very professional. beautifully clean. didn't realise was a 2 hour wait. amenities were fine though whilst waiting

Service

Almost everything that needed doing to my 20 year old 8 Series was done. There were a couple of small issues outstanding to I can't give 5 Stars, but was close.

Service

As above, except tyres not in stock, and need to come back in barely 1000 miles for a service

Service

The overall experience was very good

Service

Again friendly efficient service

Service

Car service and MOT done as requested. Car cleaned, but not very thoroughly, and I wasn't sent an appointment confirmation or informed that I'd booked a different garage.

Service

Earlier this year I wanted the service done coincident with the MOT (and hence slightly early) to save having to have the car go in twice, but the service person did not seem to understand this, and could only stick with the computer based schedule.

Service

Pursued the source of a radiator leak methodically and with determination. Provided excellent video and physical evidence of the problem once identified.But see my comments on communication below.

Service

If only there where 10 stars shows how satisfied I am

Service

it is the second time I went there and the service is absolutely at the top. I do not regret buying a BMW because of the good service I got.

Service

After driving away from a tyre replacement, I noticed the garage had inflated the tyres at wrong / non homogeneous levels. I called the bmw centre and the receptionist told me someone would call me back. No one ever did. Unacceptable

Service

Faultless polite service

Service

For this service just gone, definitely handled by service adviser as it should have been/as one would absolutely expect for the purposes of the service the car went in for.

Service

Service and staff always very good and helpful.Havent given 5 stars as always feel the cleaning/valeting when my car is returned from a service could be better.

Service

an issue was identified on break disks during visual inspection and this was recorded in paperwork as “work declined” but this was never discussed with me. In addition the complimentary wash / hoover was not done well

Service

Buying a car as a private individual is a special event.It took PL 8 days to give me a delivery date on a used car from their stock.Internal cleaning was poor. Private plate was not fitted.David Joseph however was exceptional; let down by workshop

Service

It wasn't park Lane it was Stewarts Rd Battersea.

Service

Job done without hassle.

Service

it's hard to judge what the mechanics actually do to your car because it's both invisible and you can't look over their shoulder... but what you can judge is the attentiveness & friendliness of your staff. they were great.

Service

Very efficient service on the day - would give that a five star report. I booked in for an MOT on the hour turn around service. When I checked in the receptionist pointed out it was due for an oil service. Wish that had been pointed out before.

Service

Easy collection and drop off service.

Service

very unfriendly staff on the car park, rather like an old style jobsworth

Service

Friendly service, helpful, kind. Reduced price of brake fluid service when I enquired as to why the price was so high.

Service

I would have given 5 stars but this time the car was dirty when I picked it up, both outside and inside. There was a screw and plastic cover on my seat too.

Service

the lady who looked after me / my car was excellent

Service

Very easy to book a service

Service

In the basis of the most recent visit I am completely satisfied.

Service

Service was excellent. The shuttle service is a nice touch.

Service

Clear and straightforward throughout the process. Unwaveringly polite

Sales

Thanks to the high level of professional care Mr Ajay Gharu took at every step.

Sales

Whilst I have been buying new BMW's since I was 21 years of age. This purchase and the previous new X1 purchase are both Motability vehicles. BMW Park Lane was the only dealership to treat us as human beings and not scum unlike Ford & VW dealerships.

Sales

Very personable service

Sales

no complaints at all

Sales

Tom Godfrey at Park Lane was first class

Sales

Tom Godfrey made the purchasing experience fantastic. I felt he gauged me very well, particularly on the pick up day. He sent a very funny video which got me very excited on the day. He took as much time as I needed to show me the car. Thanks.

Sales

Great vehicle and service with a good value.

Sales

The whole process with Ajay was seamless. Very prompt with regular updates.

Sales

Everything was just right. Will definitely be coming back next time.

Sales

The car bonnet cable was disconnected and not be able to open during picking up of the new car. I had to send it to service centre for repair and paid unnecessary congestion charge cost and wasted my time as well.

Sales

Great car, great, price, great people to deal with.... what more is there to say???

Sales

Haytham at park lane was fantastic as were all the bmw staff

Sales

Tom Godfrey and Chris Howard were a pleasure to work with. That they were able to assign us to a build slot earlier than the one first offered was a bonus. The enthusiasm Tom showed throughout the process for our car and our business was great!

Sales

just short of a 5 * rating as needed a couple of prompts on things that had been previously highlighted but on each occasion resolved instantly

Sales

All of the staff were polite, courteous and helpful throughout all of our visits (I think we came 5 times in total)

Sales

Good service and communication from sales representative. Unfortunate delays in paperwork and having to sign contracts off-site. Delivered to home address in a timely manner and took time to thoroughly hand-over vehicle.

Sales

They could have made a bigger fuss, I have never bought a new car before so for me it was a really big deal

Sales

I was able to collect my car with no difficulties. Very happy.

Sales

Again, Anthony was fantastic. All the other staff were very friendly and kept us well supplied with coffee, waters, etc.

Sales

Thomas Godfrey made the whole experience easy and straightforward. His product knowledge is excellent and the handover process was just right.

Sales

Good buying experience and good hand over. But the inbetween stage was not so good. They are very quick to answer phone calls when you are buying but once I had put a deposit down it took on one occasion 3 days for someone to call me back

Sales

THE OPERATIVE WAS VERY ATTENTIVE, SUPPORTIVE PROFESSIONAL AND A FAR BETTER SERVICE TO WHAT I'VE EXPERIENCED WITH OTHER DEALERS!

Sales

I got a good deal on a great car in a short time frame and was walked through each step making it easy and attentive.

Sales

Mark Allen kept me updated.

Sales

Tom Godfrey made the experience a very pleasant one and was very helpful all through

Sales

Very smooth journey, very helpful.

Sales

Tom was helpful and knowledgeable. Nice to deal with a sales exec who actually calls back.... Also, something quite nice about buying a car from Park Lane.

Sales

Hytham Abdel Fattah (sales agent) was helpful, efficient and spent time to answer all questions.

Sales

Knowledgeable and helpful salesman and senior staff.

Sales

Impeccable service