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The new BMW X3 xDrive 30e

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BMW Park Lane takes part in Pride In London 2019

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The BMW i3 - Now available on the Motabilty car scheme

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No Planet B - Setting The Standards For Sustainability

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Enjoy a complimentary day out at a National Trust place in our all-electric BMW i3.

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Park Lane Affinity Partner Brunch

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Macmillan Charity Bake Sale

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BMW Owners London Event

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Red Nose Day 2019.

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International Women’s Day Event.

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The BMW X3 and BMW X4, from BMW Park Lane

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The Flow of Colours Event

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19 Plate Sales Event

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Motability Open Day

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Company Car v Company Allowance?

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Park Lane Competition - Frieze

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The new BMW Z4 Coming March 2019.

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THE SUMMER OF 68.

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BMW Park Lane Rewards - Driving Experiences

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Park Lane DTM Ticket Competition

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Park Lane BMW Park Royal

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The Fluid Grey Edition BMW i3

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How Good Are You?

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The Goodwood Festival of Speed – The Silver Jubilee

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10 Questions with Chris Learmonth

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Proud Sponsors of SouthWestFest

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BMW Help: Recalls

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The Park Lane Way.

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Hawkins and Brimble Launch event at BMW Park Lane

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Customer Service Hero Award

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Park Lane Corporate and Diplomatic Golf Day

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CHARGED.

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Taste of London

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May Fair Hotel Swan Lake Live Screening

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BMW M5 Competition

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PARK LANE SALES EVENT

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Fully Charged Competition

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Already a BMW Park Lane Customer?

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The BMW X Range, with Chel-ski

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Follow the Leader

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The Home of BMW Lifestyle, Parts and Accessories.

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THE BMW iPERFORMANCE RANGE

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Winter is Coming.

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MPowerment

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Hallie Sara X BMW i Park Lane

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THE NEW BMW M5. IT HAS IT ALL.

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The BMW Chauffeur Programme

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What type of BMW Engine is right for you?

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BMW xDRIVE.

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THE BMW i3

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BMW Park Lane Loyalty Voucher

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How to get connected with BMW Connected Drive.

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Your perfect BMW couldn't be closer

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Explore the dealership

Home of BMW in the Heart of London

BMW Park Lane are the only BMW UK owned Retailer in the UK. Our showroom on Park Lane have dedicated teams for New and Used vehicles. Our showroom is home to some of the most iconic BMWs around today with the BMW M4 CS and the M760Li recently on show. View the entire BMW range on our website and our latest offers and get in touch with a member of the team to organise your visit or test drive.

BMW i Park Lane

BMW i Park Lane

We are the only BMW i Showroom in the UK. Our dedicated team of BMW i specialists are on hand to give you the best experience when going Electric. We understand the anxieties of moving to electric mobility, so our team on Park Lane are here to help you with this exciting transition. View our products and get in touch to find out more about how we can lead you into the future of mobility.

BMW Battersea

Our purpose built Aftersales Centre on Stewarts Road in Battersea houses our Service and Parts teams. If you are in need of a routine maintenance check, service or repair, our trained team of technicians will have the answers. Our shuttle will be able to pick you up and drop you at the local tube stations to provide that convenience you need from us. Browse our website for all your Aftersales needs and get in touch with our team to organise your next visit.

Our Partners

Our Partners

Here at BMW Park Lane we value relationships. With our customers of course but also with local companies. We are working with an excellent selection of companies who help us deliver the service you would expect from the flagship BMW Retailer in the UK. Find out more about our partners today.

Meet the team

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Lukas Ryan

General Manager
  • Years at the dealership 16
  • Years in the industry 17
  • Department BMW Sales

Kam Pankhania

BMW i General Sales Manager
  • Years at the dealership 16
  • Years in the industry 20
  • Department BMW i

Peter Adams

BMW Sales Manager
  • Years at the dealership 17
  • Years in the industry 17
  • Department New

Richard Anerville

Used Car Sales Manager
  • Years at the dealership 12
  • Years in the industry 12
  • Department Used

Mark Moore

Retail Manager
  • Years at the dealership 6
  • Years in the industry 8
  • Department New

Mark Allen

Sales Executive
  • Years at the dealership 3
  • Years in the industry 5
  • Department New

Chris Howard

Retail Manager
  • Years at the dealership 9
  • Years in the industry 12
  • Department New

Kunal Jarodia

Sales Executive
  • Years at the dealership 1
  • Department New

Ian Podmore

Motability Specialist
  • Years at the dealership 4
  • Years in the industry 7
  • Department New

Alex King

Sales Executive
  • Years at the dealership 1
  • Years in the industry 4
  • Department New

Simon Philpott

Retail Manager
  • Years at the dealership 10
  • Department Used

Scott Walker

Sales Executive
  • Years at the dealership 4
  • Years in the industry 6
  • Department Used

David Joseph

Sales Executive
  • Years at the dealership 6
  • Years in the industry 7
  • Department Used

Luke Jeffery

Retail Manager
  • Years at the dealership 11
  • Years in the industry 12
  • Department Used

Moe Laher

Sales Executive
  • Years at the dealership 1
  • Years in the industry 5
  • Department Used

Wayne Brennan

Sales Executive
  • Years at the dealership 4
  • Years in the industry 6
  • Department Used

Bellal Abbas

Retail Manager
  • Years at the dealership 3
  • Years in the industry 14
  • Department Used

James Garbis

Sales Executive
  • Years at the dealership 1
  • Years in the industry 4
  • Department Used

Korab Galica

Sales Executive
  • Years at the dealership 2
  • Years in the industry 4
  • Department Used

Kosh Mehta

Sales Executive
  • Years at the dealership 14
  • Years in the industry 15
  • Department Used

Adam Laher

Sales Executive
  • Years at the dealership 1
  • Years in the industry 7
  • Department Used

Martin O'Hara

Sales Executive
  • Years at the dealership 12
  • Years in the industry 13
  • Department Used

Stephen Wilson

Sales Executive
  • Years at the dealership 10
  • Years in the industry 11
  • Department Used

Thomas Godfrey

Sales Executive
  • Years at the dealership 2
  • Years in the industry 4
  • Department BMW i

Tony Pasztor

Retail Manager
  • Years at the dealership 4
  • Years in the industry 5
  • Department BMW i

Winnie Cowley

Retail Manager
  • Years at the dealership 3
  • Years in the industry 5
  • Department BMW i

Jake Anderson

BMW i Specialist
  • Years at the dealership 2
  • Years in the industry 4
  • Department BMW i

Giuseppe Bonfiglio

BMW i Specialist
  • Years at the dealership 5
  • Years in the industry 6
  • Department BMW i

Russell Knight

BMW Group Buyer
  • Years at the dealership 3
  • Years in the industry 10
  • Department BMW Used

Customer Reviews

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

The work was well done, but pick up was delayed as a wrong replacement part (side view mirror) was delivered.

Service

It was great to have the opportunity to chat with senior technician Tristan about my activehybrid 3 and i3 just to confirm a few questions

Service

The service provided by Mr. Mallouppas was outstanding and work carried out fast and effeceintly.

Service

Wait times and non attentive service - I have asked questions via email several times without receiving any reply

Service

I waited while the work was completed and every effort was made to make me and my small dog both comfortable during our wait and informed as to the progress on the work.

Service

Pleasant staff

Service

The service consultant and other staff at the service site were extremely warm and friendly. Sourced a tyre on the same day

Service

No issues with the dealer....all done on time

Service

Because I still have the issue with my car. I appreciate that I have not called back to sort this out but it is on my to do list

Service

The check out process when the car was given out to me it was not explained in very detailed the issues with it. Later on I asked via e-mail to provide me a quote for the works needed and I did not receive one.

Service

Excellent meet and greet. Friendly service manager. Time taken to answer the phone initially: poor. Service nearly went to Exeter BMW who answered straight away. I understand Exeter is smaller ... get more people in to answer the phone.

Service

Very professional

Service

faultless and efficient

Service

Quick, efficient and good value

Service

The service was good however the one issue that I went in for has not been resolved.

Service

Mark creswell was amazing

Service

See above. I have become acquainted with some members of the service personnel at Battersea and trust their judgement.

Service

I was surprised that a full service excludes something as basic as screenwash

Service

Enjoy the personalised service. Only downside was the duration of the wait.

Service

The service was brilliant - but the customer service agent was helping me with an issue with iDrive and promised to follow up. This didn't happen - again. It has been going on for months.

Service

I think everything was done correctly

Service

Received several update calls to advise on progress

Service

All staff at the service centre were welcoming and considerate. This is incredibly important for a woman on her own

Service

They knew my name, right as I steppe in the door, great service area to sit & wait for my car. Car done quicker than the 1.5 hours they thought it would take and great service manager who helped me.

Service

Everything explained and advice given all good.

Service

my car was ready on time and everything was completed. however I had issues initially with my service pack which I had to sort out which was frustrating as I would've expected BMW to deal with that and not me. The person was a bit rude initially also

Service

The service issues were dealt with in a timely way. There was a small problem which necessitated returning to the centre, but it was swiftly dealt with and I was soon on my way again.

Service

I have not had any contact with BMW Park Lane Service dept.

Service

Happy with the job done

Service

Went like clock work

Service

Great customer service

Service

Chris at the service department was extremely professional, really efficient and most willing to provide a perfect service experience. It was the best ever. Well done BMW.

Service

I believe chris Dunn went over and above I'm giving a good BMW experience I will go to follow-up call some days later to verify If I Was satisfied with the repair and I've never had that in 16 years in dealing with BMW

Service

Chris.M from the service team was extremely courteous, friendly and profeesional.

Service

Everything was done on time and as expected

Service

great and out of this world

Service

Amanda and the team was very helpful and polite. kept me updated and made sure the car is returned in a prefect position. thanks!

Service

Service was excellent, but appointment time was too long.

Service

Park Lane good as you quickly made a vehicle available when we 1st purchased the vehicle last August as delivery delayed . The oil/tyre change at your Battersea branch,follow up was average as we had to chase as oil filter was damaged in process.

Service

The lady that served me was exceptional. She communicated well and made me feel at ease. She also answered questions that I asked which were not related to the service and got the answers for me

Service

Professional & efficient service...

Service

Car wash could be better, this has always been a gripe of mine with BMW. Service from the reception and the helpdesk were amazing as ever

Service

Expensive hence not completely satisfied. Receptionist very professional. Service advisor as you would expect at a main dealer professional.

Service

The repair was done quickly and to a high standard, and the lady who dealt with me in the dealership was great. But the booking in process was pretty bad (see next answer).

Service

I wanted an MoT to be done but was told later inthe day that MoT machine was not working so I had to leave the car overnight. Next day I did not get any status update ans had to call at 3 pm to find out status.

Service

Generally excellent, but took longer than anticipated to find and repair the issue.

Service

There is the suspect that the bmw centre did the check inspection without to connect all the pipes at the end. After the inspection the car had more problems than before

Service

I was called at 3.00 after an MOT/oil change the car was ready. I arrived at 5.20 and was told that the car had gone for valeting and would be back shortly. I waited until 6.40 and then received a "sorry - our mistake"

Service

Staff was accommodating.

Service

Initially got the quote on the phone for £200 and then ended up paying £400.

Service

quick while I waited service

Service

Efficient and accurate

Service

I was treated quickly and courteously by well informed staff. However, I had an uneasy a sense that they were trained, or even incentivised, to sell add-on services.