SALES

5.0

SERVICE

4.0

212 ratings and 118 comments received in the last 90 days.

11 June 2025

Delivered to home address as couldn't collect

08 June 2025

Very professional, kept me up to date with next steps, hardly any time wasted from start of process to delivery of car. Brian whom I dealt with was very professional, pleasant and friendly.

04 June 2025

Was kept informed at every stage. Delivered when stated very helpful

03 June 2025

All went very smooth, I am very pleased

02 June 2025

It was a seamless painfree process and Brian has been excellent throughout it all.

29 May 2025

Brian Kruja provided excellent support throughout buying to delivery process 5star for Brian

29 May 2025

Jack was very helpful from the purchase to the delivery of the car on my birthday. Great job very happy with him.

28 May 2025

I ordered the vehicle before one was in the country. The delivery had to be delayed as the new X3 had a Stop order on it. It was due to be delivered on the 1st May. I collected the car on the 23rd May. The salesman Kunal kept me informed on the "fix"

27 May 2025

Ryan Barnes was very courteous and diligent when it came to offering his time and was on top of all material that had to be done. Also he was very kind to go over all the features of the new car with me.

26 May 2025

Very positive experience during purchase and delivery. Great customer service from Kunal and whole Park Lane team.

09 June 2025

My job (MOT and dashcam fitting) were not carried out on the day due to staff shortages and I had to re-book in which was inconvenient.

06 June 2025

See above

06 June 2025

All good bar the valeting which was not very thorough inside the car.

03 June 2025

The truth is what matters

26 May 2025

Longstanding customer and always satisfied

24 May 2025

See above.

23 May 2025

One star missing because of the cost - I asked for the air-con system to be checked but the guys did not top up the coolant, suggesting I bring it again for that to be done - at additional cost.

21 May 2025

Everything went well except the pick up. No one called me to say the car was ready to be collected and I was unable to get a call back (called twice) or to get through to reception. As I live close I was able to walk down to check and car was ready

21 May 2025

I like the guys; they do a good job I'm a loyal bmw customer - I currently have three of your cars. I'm not impressed that you're closing the site down, at the end of the month, I understand (!), and have not deigned to tell us yet. Brand damage.

20 May 2025

Service was good

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