OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
217 ratings and 75 comments received in the last 90 days.
09 June 2022
kept informed through out the order process
08 June 2022
Arhwin did a great job by showing us around the functionality of the car. Very pleased and easy to understand. Thank you much appreciated.
07 June 2022
Hussein was fantastic. The car took a long time to come, but he kept us updated even if it wasn't what we wanted to hear. He did a great job under challenging circumstances.
06 June 2022
Very happy indeed.
06 June 2022
Easy of service and great communication
06 June 2022
Thoroughly professional sales person Kunal, and the hand over person was honest about what he knew and didn't know. Also whilst Kunal was away he handed over well to his Manager Jess who picked up where he left off and handed back to him perfectly.
06 June 2022
The process was very smooth, everything was sorted very quickly, Ian was very organised and we were completely satisfied with the process.
03 June 2022
Well presented
02 June 2022
It was a positive experience.
02 June 2022
No issues
02 June 2022
I've been to this garage a couple of times over the years I've never been disappointed.
30 May 2022
They done a wonderful job
30 May 2022
My service was managed well and everyone showed they care.
27 May 2022
Excellent and professional service by Chris M as always
26 May 2022
Fantastic service from Joshua Josiah-Rand and BMW Battersea.
23 May 2022
Outstanding customer service from Grant Davis
16 May 2022
Abigail Strawson - as usual - gave me a great service. Thanks
15 May 2022
Good experience and friendly staff
15 May 2022
Excellent Staff and team - Grant was and remains 10/10 on every interaction
10 June 2022
Team were extremely helpful, knowledgeable and the collection handover experience was superb.