We are delighted to be expanding our Aftersales business and are subsequently looking to hire a number of high caliber apprentice technicians to join our team at BMW UK's flagship Aftersales Centres.

Responsibilities include:

• To test vehicles and diagnose as and when required by Technical Advisor or Service Team Manager.

• To observe, recognise and report on vehicle and component serviceability.

• To interpret and implement technical service instruction data.

• To indent for replacement parts and record usage.

• To recover damaged or defective vehicles as and when necessary.

• To keep up to date with new model technology / product launches.

• To ensure vehicles comply with safety standards when returned to customer or that faults have been reported and noted on job card.

• To ensure customer satisfaction in the service and repair of motor vehicles of all types.

Experience and Skills:

• City & Guilds qualification.

• NVQ Level 2/3, Vehicle Maintenance - Service Replacement, Level 3, Vehicle Mechanical and Electronic Systems - Maintenance and Repair.

• BMW/MINI Technician status.

• Full driving license.

• Motor industry or other relevant technical experience.

• To have served a recognised apprenticeship.

• Comprehensive BMW/MINI Product Knowledge.

• Comprehensive Technical Knowledge.

• Up to date record of attending manufacturer's training courses.

Technical Skills:

• Assess and diagnose technical work required.

• Carry out technical work competently to BMW/MINI standards.

• Use BMW/MINI tools, Service Test and Service equipment.

• Contribute to workshop efficiency.

Customer Service Skills:

• Diagnose customer problems through questioning and listening.

• Communicate technical information, clearly and simply.

• Adapt to customer’s needs.

Organisational Skills:

• Work to deadlines.

• Work quickly and efficiently.

• Record information accurately.

• Maintain records.

• Attention to detail.

• Logical and systematic.

• Plan ahead.

• Accurate checking.

Interpersonal and Team Skills:

• Willing to take responsibility for colleagues.

• Work as a team member.

• Liaise effectively with Service and Parts.

Personal Qualities:

• Willing to take personal responsibility.

• Takes pride in their work.

• Energy and enthusiasm.

• Works to high standards.

• Keen to maintain and develop skill levels.

• Self-motivated.

• Committed.

• Flexible approach.

• Professional appearance and manner.

• Positive attitude.

• Work under pressure.

• Work without close supervision.

If you are interested in this role, please send your CV to mail@bmwparklane.co.uk