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LOOKING TO SELL YOUR BMW?

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Current Restrictions Update.

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The 21 plate is here

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Staycation Stories: The North Coast 500 with the BMW 4 Series

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The Power of M

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An update from our Managing Director

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We’re still here for you.

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Park Lane Direct

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BMW Owner's Guide: Maintaining Your BMW.

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The new BMW X3 xDrive 30e

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BMW Park Lane takes part in Pride In London 2019

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The BMW i3 - Now available on the Motabilty car scheme

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No Planet B - Setting The Standards For Sustainability

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Park Lane Affinity Partner Brunch

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Macmillan Charity Bake Sale

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BMW Owners London Event

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Red Nose Day 2019.

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International Women’s Day Event.

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The BMW X3 and BMW X4, from BMW Park Lane

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The Flow of Colours Event

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19 Plate Sales Event

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Motability Open Day

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Company Car v Company Allowance?

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Park Lane Competition - Frieze

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The new BMW Z4 Coming March 2019.

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THE SUMMER OF 68.

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BMW Park Lane Rewards - Driving Experiences

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Park Lane DTM Ticket Competition

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Park Lane BMW Park Royal

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How Good Are You?

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The Goodwood Festival of Speed – The Silver Jubilee

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10 Questions with Chris Learmonth

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Proud Sponsors of SouthWestFest

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The Park Lane Way.

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Hawkins and Brimble Launch event at BMW Park Lane

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Customer Service Hero Award

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Park Lane Corporate and Diplomatic Golf Day

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CHARGED.

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Taste of London

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May Fair Hotel Swan Lake Live Screening

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BMW M5 Competition

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PARK LANE SALES EVENT

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Fully Charged Competition

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Already a BMW Park Lane Customer?

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The BMW X Range, with Chel-ski

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Follow the Leader

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The Home of BMW Lifestyle, Parts and Accessories.

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THE BMW iPERFORMANCE RANGE

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The BMW Chauffeur Programme

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What type of BMW Engine is right for you?

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BMW xDRIVE.

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BMW Help: Recalls

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BMW Park Lane Loyalty Voucher

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How to get connected with BMW Connected Drive.

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Introducing the new BMW 128ti.

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24 HOURS OF LUXURY

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YOUR PERFECT BMW COULDN’T BE CLOSER.

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THE BMW 5 SERIES

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BMW SUCCESS AT THE WHAT CAR? AWARDS.

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BRING THE FUN BACK TO DRIVING.

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THE DIFFERENCE BETWEEN THE BMW M340i V THE BMW M440i

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Pre-order the new BMW iX

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Explore the dealership

Home of BMW in the Heart of London

BMW Park Lane are the only BMW UK owned Retailer in the UK. Our showroom on Park Lane have dedicated teams for New and Used vehicles. Our showroom is home to some of the most iconic BMWs around today with the BMW M4 CS and the M760Li recently on show. View the entire BMW range on our website and our latest offers and get in touch with a member of the team to organise your visit or test drive.

BMW i Park Lane

BMW i Park Lane

We are the only BMW i Showroom in the UK. Our dedicated team of BMW i specialists are on hand to give you the best experience when going Electric. We understand the anxieties of moving to electric mobility, so our team on Park Lane are here to help you with this exciting transition. View our products and get in touch to find out more about how we can lead you into the future of mobility.

BMW Battersea

Our purpose built Aftersales Centre on Stewarts Road in Battersea houses our Service and Parts teams. If you are in need of a routine maintenance check, service or repair, our trained team of technicians will have the answers. Our shuttle will be able to pick you up and drop you at the local tube stations to provide that convenience you need from us. Browse our website for all your Aftersales needs and get in touch with our team to organise your next visit.

Our Partners

Our Partners

Here at BMW Park Lane we value relationships. With our customers of course but also with local companies. We are working with an excellent selection of companies who help us deliver the service you would expect from the flagship BMW Retailer in the UK. Find out more about our partners today.

Meet the team

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Martin Dunn

General Manager
  • Years at the dealership 15
  • Department BMW New, BMW i and Approved Used Sales

Peter Adams

BMW Sales Manager
  • Years at the dealership 18
  • Years in the industry 30
  • Department BMW New Vehicle Sales

Mark Moore

Retail Manager
  • Years at the dealership 6
  • Years in the industry 21
  • Department BMW New Vehicle Sales

Kunal Jarodia

Sales Executive
  • Years at the dealership 1.5
  • Years in the industry 7
  • Department BMW New Vehicle Sales

Ian Podmore

Motability Specialist
  • Years at the dealership 4
  • Years in the industry 27
  • Department BMW New Vehicle Sales

Alex King

Sales Executive
  • Years at the dealership 2
  • Years in the industry 6
  • Department BMW New Vehicle Sales

James Waygood

Sales Executive
  • Years at the dealership 2
  • Years in the industry 2
  • Department BMW New Vehicle Sales

Nicola Hope

Sales Executive
  • Years at the dealership 2
  • Years in the industry 10
  • Department Group Supplier Programme

Haytham Abdel-Fattah

Sales Executive
  • Years at the dealership 2
  • Years in the industry 25
  • Department Group Supplier Programme

Richard Anerville

BMW Approved Used Sales Manager
  • Years at the dealership 12
  • Years in the industry 12
  • Department BMW Approved Used Sales

Simon Philpott

Retail Manager
  • Years at the dealership 10
  • Department BMW Approved Used Sales

Martin O'Hara

Retail Manager
  • Years at the dealership 12
  • Years in the industry 13
  • Department BMW Approved Used Sales

Mark Allen

Retail Manager
  • Years at the dealership 5
  • Years in the industry 10
  • Department BMW New Vehicle Sales
  • Hobbies Football

Scott Walker

Sales Executive
  • Years at the dealership 4
  • Years in the industry 6
  • Department BMW Approved Used Sales

David Joseph

Sales Executive
  • Years at the dealership 6
  • Years in the industry 7
  • Department BMW Approved Used Sales

Wayne Brennan

Sales Executive
  • Years at the dealership 4
  • Years in the industry 6
  • Department BMW Approved Used Sales

Korab Galica

Sales Executive
  • Years at the dealership 2
  • Years in the industry 4
  • Department BMW Approved Used Sales

Kosh Mehta

Sales Executive
  • Years at the dealership 14
  • Years in the industry 15
  • Department BMW Approved Used Sales

Wayne Manton

BMW i Sales Manager
  • Years at the dealership 4
  • Years in the industry 15
  • Department BMW New Vehicle Sales

Tony Pasztor

Retail Manager
  • Years at the dealership 4
  • Years in the industry 5
  • Department BMW i

Jake Anderson

BMW i Specialist
  • Years at the dealership 2
  • Years in the industry 4
  • Department BMW i
  • Hobbies Travelling, football, music, art

Giuseppe Bonfiglio

BMW i Specialist
  • Years at the dealership 5
  • Years in the industry 6
  • Department BMW i

Customer Reviews

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Smooth, no surprises, transparent experience. Of course, with great quality. It was great for you to be able to squeze the MOT in. Love the videos sent on what has been done on the car.

Service

Assessment was quick and painless

Service

Flexible when I needed to change the booking, Linda was thorough and had everything ready when I arrived. Even came in early to help accommodate my work schedule.

Service

Great service

Service

Everything went perfect!

Service

Very good and quick job

Service

always very professional service 100%

Service

People are very helpful at bmw

Service

Very good service

Service

Overall good. Josh at battersea was very helpful and professional. Only downside was car had not been washed after service but it was rectified straight away.

Service

Friendly and helpful staff.

Service

The service was given in a pleasant manner and swift procedure. I feel that the problem was carefully diagnosed and completely rectified, after relaying with me and informing me of the work to be carried out.

Service

Expensive, but worth it.

Service

I went in with an old BMW for a recall. It was dealt with. I also received a list of potential problems with this old car.

Service

Very professional throughout and in my opinion a perfect example of how a BMW dealership should be.

Service

It was recall but my car has also been checked and even washed!

Service

All work carried out professionally

Service

I was kept updated of progress and provided with an excellent courtesy car

Service

The centre was fine and the staff excellent but the booking process was a nightmare - see next question.

Service

Flexible and accommodating mindset Bonus of a much needed carwash

Service

Usual excellent customer service

Service

Crisp, clear, efficient. Friendly staff. Good day of service pre and post contact.

Service

Can't remember the ladies name who helped me this visit but she was very very pleasant

Service

Great service and help from Abigail Strawson

Service

I was welcomed when I reached an site

Service

I'm happy with the service, the issue I had appears to have been resolved.

Service

Their drop off service was very well organised considering the covid situation. The attendee (I think it was Chris) was really responsive and gave me regular calls and the pick up service also ran smoothly. All in all, a very efficient and helpful pr

Service

Good communication with team

Service

Sorted out all issues on time on budget

Service

Quality service and product with personal approach

Service

Attentive staff, kept me updated throughout the day, car fees better after the service

Service

One of very few dealerships I have dealt with who value their customers. A big thank you to Grant Davis, a true credit to Bmw Park Lane & Bmw UK

Service

Courteous and efficient service.

Service

Linda, person who helped us, made it a personal endeavour to make sure all we needed was taken care of and thats what makes the difference; I am engaged with a human touch not corporate character.

Service

Courteous staff and communication throughout

Service

The job was carried out perfectly. Customer care was excellent

Service

Staff were kind and professional.

Service

Did exactly what I needed within the timeframe expected Kept me up to date on what was happening

Service

Never had issues with the staff or service each time I've interacted with BMW Park Lane

Service

They did everything agreed at a reasonable price and cleaned the car outside only due to covid. Still a good service.

Service

Warm friendly welcome from Grant and team No longer in our catchment area, but still travel for the level of trust one receives from someone you know. I feel more comfortable that they will be fair and less likely to over charge

Service

Couldn't fault anything

Service

Service department at Batersea is exceptional and special thanks goes to Chris Mallouppas best service advisor.

Service

Mark Cresswell,my service organiser, set a quick turn around - organised everything really efficiently and it all went seamlessly - I think you have a team of really nice people there - everyone was incredibly helpful and very professional

Service

Very professional and kind

Service

all on time - car returned clean

Service

The sales person very helpful and made the purchase easy.

Service

Excellent, helpful staff, particularly Mark

Service

All my problems were resolved

Service

location

Service

My 330e was due an MOT and brake fluid change. Grant Davis agreed to collect the car from my house, take it to Battersea and return it later the same day. Everything went according to plan - a good arrangement and I will do the same for my Z4

Service

Able to book without any hassle and was updated as soon as car was ready

Service

Good service

Service

Very - extremely smooth service with fast responses.

Sales

They made it feel like a personalised service.

Sales

amazing service

Sales

Jake at Park Lane was a pleasure to deal with.

Sales

The service provided was excellent

Sales

Alex King led the process perfectly with professionalism.

Sales

Very satisfied with mr Kunal very polite and to he's service I received very welcomed on everything thank you

Sales

Extremely knowledgeable and willing to take time to explain options. Perrier from the handover team was great - it was the smoothest handover in 11 BMWs that I've ever experienced.

Sales

I'll come back again because of Ian Podmore.

Sales

it was convenient that the team ensured i didnt have to go in the congestion zone as well as helpful in setting me up in the new car

Sales

All good

Sales

Faultless from start to finish with a fully engaged and competitive negotiating approach

Sales

As I said park lane Delivered the car very well

Sales

Great stuff from start to finish with handover excellent by Sam - Park lane .

Sales

The BMW personnel were all extremely helpful, attentive and courteous throughout.

Sales

Fantastic experience, made extra special by Kunal who fulfilled all our request and went the extra mile to make our experience special

Sales

Everything was explained to me from start to finish

Sales

Mr Ian Podmore ... Motability specialist at BMW made this process very easy for my and was of great help he's excellent at his job he was very efficient helpful and very friendly he made it seem simple .... he done a great job in helping me ...

Sales

In very excellent condition

Sales

Happy with everything

Sales

Very helpful and informative throughout the entire process. Asad Ashfaq was super helpful throughout.

Sales

Never had any issues

Sales

very helpful

Sales

Very satisfied. Very please with the service from Asad.

Sales

Very efficient and helpful

Sales

Good service

Sales

The vehicle was driven from the car park to myself because of the COVID situation but the exchange of vehicle was prompt and fast

Sales

It was an excellent service just at the handover I had to wait for about 25 mins outside waiting for the handover person apart from that it was absolutely amazing service and exceptional service.

Sales

Alex was quite responsive to our communication since day 1. We went through the car spec line by line. He is quite knowledgeable and passionate about bmw, and I felt that clearly. He also responded promptly to address some issues that I raised.

Sales

Exchange and handover (in commercial underground car park on Park Lane) very handled.

Sales

They helped us to decide on our specification, were efficient in agreeing an acceptable price, and handled our change of mind on part of the spec efficiently. The handover of the car was on the date set 6 months earlier, and was efficient.

Sales

everything was handled professionally

Sales

Fantastic! Considering COVID procedures have been in place throughout it all, I still got my car on time (early actually) and was able to collect. There was no option available for delivery I believe but I was happy to pick up myself.

Sales

As stated above, Hussein the sales and Sam in after care both went beyond expectation and help my wife and me out with everything we needed.