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BMW Park Lane are the only BMW UK owned Retailer in the UK. Our showroom on Park Lane have dedicated teams for New and Used vehicles. Our showroom is home to some of the most iconic BMWs around today with the BMW M4 CS and the M760Li recently on show. View the entire BMW range on our website and our latest offers and get in touch with a member of the team to organise your visit or test drive.
We are the only BMW i Showroom in the UK. Our dedicated team of BMW i specialists are on hand to give you the best experience when going Electric. We understand the anxieties of moving to electric mobility, so our team on Park Lane are here to help you with this exciting transition. View our products and get in touch to find out more about how we can lead you into the future of mobility.
Our purpose built Aftersales Centre on Stewarts Road in Battersea houses our Service and Parts teams. If you are in need of a routine maintenance check, service or repair, our trained team of technicians will have the answers. Our shuttle will be able to pick you up and drop you at the local tube stations to provide that convenience you need from us. Browse our website for all your Aftersales needs and get in touch with our team to organise your next visit.
Here at BMW Park Lane we value relationships. With our customers of course but also with local companies. We are working with an excellent selection of companies who help us deliver the service you would expect from the flagship BMW Retailer in the UK. Find out more about our partners today.
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Smooth, no surprises, transparent experience. Of course, with great quality. It was great for you to be able to squeze the MOT in. Love the videos sent on what has been done on the car.
Assessment was quick and painless
Flexible when I needed to change the booking, Linda was thorough and had everything ready when I arrived. Even came in early to help accommodate my work schedule.
Everything went perfect!
Very good and quick job
always very professional service 100%
People are very helpful at bmw
Very good service
Overall good. Josh at battersea was very helpful and professional. Only downside was car had not been washed after service but it was rectified straight away.
Friendly and helpful staff.
The service was given in a pleasant manner and swift procedure. I feel that the problem was carefully diagnosed and completely rectified, after relaying with me and informing me of the work to be carried out.
Expensive, but worth it.
I went in with an old BMW for a recall. It was dealt with. I also received a list of potential problems with this old car.
Very professional throughout and in my opinion a perfect example of how a BMW dealership should be.
It was recall but my car has also been checked and even washed!
All work carried out professionally
I was kept updated of progress and provided with an excellent courtesy car
The centre was fine and the staff excellent but the booking process was a nightmare - see next question.
Flexible and accommodating mindset Bonus of a much needed carwash
Usual excellent customer service
Crisp, clear, efficient. Friendly staff. Good day of service pre and post contact.
Can't remember the ladies name who helped me this visit but she was very very pleasant
Great service and help from Abigail Strawson
I was welcomed when I reached an site
I'm happy with the service, the issue I had appears to have been resolved.
Their drop off service was very well organised considering the covid situation. The attendee (I think it was Chris) was really responsive and gave me regular calls and the pick up service also ran smoothly. All in all, a very efficient and helpful pr
Good communication with team
Sorted out all issues on time on budget
Quality service and product with personal approach
Attentive staff, kept me updated throughout the day, car fees better after the service
One of very few dealerships I have dealt with who value their customers. A big thank you to Grant Davis, a true credit to Bmw Park Lane & Bmw UK
Courteous and efficient service.
Linda, person who helped us, made it a personal endeavour to make sure all we needed was taken care of and thats what makes the difference; I am engaged with a human touch not corporate character.
Courteous staff and communication throughout
The job was carried out perfectly. Customer care was excellent
Staff were kind and professional.
Did exactly what I needed within the timeframe expected Kept me up to date on what was happening
Never had issues with the staff or service each time I've interacted with BMW Park Lane
They did everything agreed at a reasonable price and cleaned the car outside only due to covid. Still a good service.
Warm friendly welcome from Grant and team No longer in our catchment area, but still travel for the level of trust one receives from someone you know. I feel more comfortable that they will be fair and less likely to over charge
Couldn't fault anything
Service department at Batersea is exceptional and special thanks goes to Chris Mallouppas best service advisor.
Mark Cresswell,my service organiser, set a quick turn around - organised everything really efficiently and it all went seamlessly - I think you have a team of really nice people there - everyone was incredibly helpful and very professional
Very professional and kind
all on time - car returned clean
The sales person very helpful and made the purchase easy.
Excellent, helpful staff, particularly Mark
All my problems were resolved
My 330e was due an MOT and brake fluid change. Grant Davis agreed to collect the car from my house, take it to Battersea and return it later the same day. Everything went according to plan - a good arrangement and I will do the same for my Z4
Able to book without any hassle and was updated as soon as car was ready
Very - extremely smooth service with fast responses.
They made it feel like a personalised service.
Jake at Park Lane was a pleasure to deal with.
The service provided was excellent
Alex King led the process perfectly with professionalism.
Very satisfied with mr Kunal very polite and to he's service I received very welcomed on everything thank you
Extremely knowledgeable and willing to take time to explain options. Perrier from the handover team was great - it was the smoothest handover in 11 BMWs that I've ever experienced.
I'll come back again because of Ian Podmore.
it was convenient that the team ensured i didnt have to go in the congestion zone as well as helpful in setting me up in the new car
Faultless from start to finish with a fully engaged and competitive negotiating approach
As I said park lane Delivered the car very well
Great stuff from start to finish with handover excellent by Sam - Park lane .
The BMW personnel were all extremely helpful, attentive and courteous throughout.
Fantastic experience, made extra special by Kunal who fulfilled all our request and went the extra mile to make our experience special
Everything was explained to me from start to finish
Mr Ian Podmore ... Motability specialist at BMW made this process very easy for my and was of great help he's excellent at his job he was very efficient helpful and very friendly he made it seem simple .... he done a great job in helping me ...
In very excellent condition
Happy with everything
Very helpful and informative throughout the entire process. Asad Ashfaq was super helpful throughout.
Never had any issues
Very satisfied. Very please with the service from Asad.
Very efficient and helpful
The vehicle was driven from the car park to myself because of the COVID situation but the exchange of vehicle was prompt and fast
It was an excellent service just at the handover I had to wait for about 25 mins outside waiting for the handover person apart from that it was absolutely amazing service and exceptional service.
Alex was quite responsive to our communication since day 1. We went through the car spec line by line. He is quite knowledgeable and passionate about bmw, and I felt that clearly. He also responded promptly to address some issues that I raised.
Exchange and handover (in commercial underground car park on Park Lane) very handled.
They helped us to decide on our specification, were efficient in agreeing an acceptable price, and handled our change of mind on part of the spec efficiently. The handover of the car was on the date set 6 months earlier, and was efficient.
everything was handled professionally
Fantastic! Considering COVID procedures have been in place throughout it all, I still got my car on time (early actually) and was able to collect. There was no option available for delivery I believe but I was happy to pick up myself.
As stated above, Hussein the sales and Sam in after care both went beyond expectation and help my wife and me out with everything we needed.