Because of Rhys (as noted above) and the ease of you offering a collection / drop off service. This sets BMW apart from its competitors.

Start to finish. Faultless. Plus car cleaned....

All completed quickly and MOT added on which helped me personally

Service was quick, friendly and efficient

got the parts did the job and were v polite and helpful

We weren't kept waiting, everything done was explained

Grant Davis friendly & knowledgeable.

Service was complete on time. Some elements of the car were explained - nice people at Battersea who took time to advise on the car's detail.

I was able to get an appointment within a week. The customer service from my consultant was exceptional.

Because the problem was sorted the first time

Mr Alvin Gomes was very helpful, went the extra mile to help me!!!!

Very happy, not issues at all.

I went for service but they did the MOT too. Amazing.

Excellent service throughout

I didn't visit the dealership but received fantastic service from my sales agent. Kept up to date with outstanding communication including excellent videos. He went to great lengths to make me happy and answer any queries.

Very simple and proactive support throughout

Extremely satisfied!

The sales service provided was excellent, and would like to thank the sales team particularly : Peter Adams Edward Howes James Bashford

It was all done super quick without any issues however when I purchased my previous car (Mercedes) collection was made very special experience with unveiling the car, flowers and lots of lovely branded gifts

I believe communications with the BMW staff member looking after me where courteous and helpful at all times. Alex listened to what I had to say and worked hard on getting me a good deal.

Very good all round. Great service and competitive.

The entire experience from start to finish was well thought out. Even the nice little touch of the video of my car before my pickup.

Excellent

Very quick sign up , very informative and easy pick up

Such a smooth process, from ordering the car to getting it ready. Edward even when out of his way to source a car sooner for us instead having to wait a few months.